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FAQ

 

Q.  I like _______________, but I don't see the color I need.  Can you make it in a custom color for me?

A. Of course! Email us at sales@meredithgrabham.com with the name of the item you are interested in and the Pantone colors you would like.  

Custom color matching incurs a fee of $120. We will provide you with a digital sample and memo to follow.  

Please allow 7-10 days to process your request.  

 

Q.  I like ________________, but I would LOVE it to be huge/tiny.  Can you resize it for me?

A. Of course! Email us at sales@meredithgrabham.com withu the name of the item you are interested in and the size/repeat you would like.  

Custom repeats incur a fee of $120. We will provide you with a digital sample and memo to follow.  

Please allow 7-10 days to process your request.

 

Q.  I want to make a _______________ out of one of your fabrics, but I don't see the right type of fabric?

A. We have hundreds of ground fabric options, including 4-way stretch, color-safe lycra for swimwear.  

Send us an email at sales@meredithgrabham.com for any special requests.

 

Q.  What kind of inks do you use?

A. We use water-based pigment inks that are eco-friendly and 100% biodegradable.  

 

Q.  Where are your products made?

A. All of our fabrics are printed in the USA from various suppliers.  

We have carefully selected the best offerings from our vendors to ensure that we are providing our clients with the best items on the market.  

We use local workrooms to produce our pillows and to print our wallpapers in Dallas, Texas.  

 

Q.  I am working on a commercial project.  Do you offer products that meet commercial requirements?

A. Yes we do! You may view all of our product specifications on our Our Fabrics and Our Wallpapers pages.  

 

Q.  Can I order a pillow in a size I don't see offered, with a different edge finish, with a different backing, etc.?

A. Yes! Just email us at sales @meredithgrabham.com. We are happy to customize an order for you.

 

Q.  I am allergic to down, do you offer another insert?

A. We offer a premium loft, down alternative, hypoallergenic insert that we all love just as much as our standard 95% down, 5% feather inserts.  

 

Q.  What size are your fabric and wallpaper samples?

A. Our fabric samples come in two sizes, memos and strikes offs.  Memos are 8" x 8 and strike-offs are 11" x 36".  Our wallpaper samples are 12" x 12".

 

Q.  How do I care for my fabrics?

A. Our most popular fabric, linen-cotton is machine washable.  Machine wash cool, tumble dry low, iron using standard recommended settings, 2% +/- shrinking may occur during washing.  For linen, cotton and silk, please use normally prescribed washing methods.  

 

Q.  What are your shipping rates and times?

A. Most of our products are custom made to order and have a 3-4 week lead time. In stock items will ship within 3-5 business days. Our shipping rates cover the price of our recycled cardboard tubes, which we collect from local textile partners and our super cute packaging. All of our packaging has been tested to ensure that your items arrive at your door in perfect condition. For rush orders, please contact us at sales@meredithgrabham.com. We are happy to help!!

 

Q.  What is your return policy?

A. All of our products are custom made to order, all sales final. But, we are people too and understand that sometimes things happen.  

If you are unhappy with your purchase for any reason, let us know and we will do our best to remedy the situation.

 

Q.  Do you offer Trade Accounts?

A. Trade accounts are available to interior designers, architects, builders and other trade professionals.  

Please complete our online application to set up your account here and email a copy of your resale certificate to us at sales@meredithgrabham.com.  

 

Q.  I have a brick and mortar store.  Can I sell your products?

A. Wholesale partnerships are always welcome!  Please email sales@meredithgrabham.com to open a wholesale account, to request pricing and line sheets or just to say hi!

 

Q.  Do you do collaborations?

A. We do.  Email us your idea at sales@meredithgrabham.com.  We would love to discuss working with you.  

 

Q.  Can I share a photo of your products on social media?

A. Of course, we love seeing client photos!  Tag us @meredithgrabhamdesigns.  

 

Q.  I have a question that I don't see listed, who do I ask?

A. Email us at sales@meredithgrabham.com.  We are happy to answer and will add your question to our list!

 

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